Henry Stevenson performed the biannual checkup and Tom Marcotte and David Boney came out the next day to replace the snow legs on my outdoor unit. Everyone was courteous, professional and friendly.
Stephen T. from Georgetown, DE
I like to schedule my service agreement preventative maintenance visits first of the day, and am willing to wait for the availability of that time slot. This time was no different.
Barbara K. from North Indian Beach, DE
Alan Hixon was a pleasure. He was professional, very knowledgeable about his products, and made us feel we were in good hands with our heating and cooling.
William M. from Lewes, DE
John Shockley was outstanding. He explained everything he was doing so we understood. We are very pleased and would ask for him in the future. He also explained about newer units because we are getting very close to getting one.
Barbara E. from Rehoboth Beach, DE
I've already recommended your services to my sister who was well satisfied with your service and will continue to use you.
Elizabeth T. from Swarthmore, PA
James Williams has worked on our units for quite a number of years. I specifically ask for him when I schedule my twice yearly maintenance visits. Our hot water heater is also covered, and he helped us with a problem during the last visit.
Loretta V. from Millsboro, DE
I have been very satisfied with the service I received right from the start. All the technicians have been very professional, respectful, and just plain nice. It's comforting to know that if I ever have a problem I can get immediate service.
Arsen S. from Rehoboth Beach, DE
Dana Rose, our technician, arrived on time (early, actually, which was even better), was courteous, professional, knew exactly what he was to do without me looking over his shoulder, and very efficient. You are lucky to have an employee like Dana!
Christina R. from Wilmington
Frank Boyer was a complete gentleman. Showed up on time, introduced himself, was clean, and very knowledgeable. He let me know when he was going out to his vehicle and he whistled every time he came back inside.
Michael D. from Bear, DE
Allan Koch was super friendly, on time, and extremely knowledgeable. He was able to diagnose the issue on my hot water pretty quickly and charged me a fair rate to complete the repair. Without a doubt an honest, fair man with integrity.
Barry M. from Wilmington, DE
Nick Ciconte has been servicing our heat and A/C, and he has always been extremely polite, friendly, and professional. I have recommended Service Today to anyone who has had problems with their HVAC system.
Carolyn B. of Secane, PA
James Williams is a perfect gentleman and a great technician! I am always thrilled when I hear the technician servicing me is James! He is professional, technically astute, clean as a pin, and readily explains everything.
Dennis D. of Bethany Beach, DE
Service was exactly on time and very professionally executed. Andy Bowden found that one of the three heating elements in our furnace was not working - actually, had not been working for years - and was able to quickly fix it with no charge.
David C. of St. Michaels
Great Job. Kerry Klagg solved a problem that has plagued us for weeks. The floor was wet in the room with our furnace. We thought the problem was the chimney, and he found a cracked base on the condensate pump.
Stephen B. of Wilmington, DE
James Williams is one of the best technicians I have had come to my house. He is extremely knowledgeable, worked hard, and left the work area clean.
Ken M. of Trappe, MD
Great group. Removed and replaced my old oil burner (60 years old). Quote was very fair and reasonable. Job was performed in a timely fashion. Thanks to the entire install team who provided the service.
Vince H. of Middletown, DE
This was the second time that Nick C. has been to our home. He is professional, courteous, knowledgeable and is good at explaining the problem and telling us what to do to prevent it in the future.
Jerry & Carolyn S. of Seaford, Delaware
We knew from the minute Alan Hixon began to work on the boiler that he was very experienced in working with them. He quickly put us at ease that he knew what he was doing. He was able to diagnosis the problem and explain to us the problem.
Alan and Jon Hixon
M. Sunner of Millsboro, Delaware
the techs arrived on time and spent considerable amount of time in severe weather working on the problem. They went out of their was to give the best service and detailed explanation of the problem. Service could not have been better.
Lynda G. of Bethany Beach, DE
Tom Marcotte was one of the nicest, and most friendly and polite young man I have met in a long time. He again explained the features of my new thermostat/heater/ac unit which made me even more confident about our decision and choice.