Fixed an A/C unit that was not working and explained the possible cause. Colyn took his time to try to understand why water had backed up in the drain pan. He called a supervisor, who came out and fixed the issue.
We specifically request Alan Hixon to do our semi-annual service because he is terrific and knows our system inside and out. His work is very thorough and professional and he gets along with our dog extremely well. He is an asset to your company.
Great job! Second time that Alan Hixon has been to my home, for unrelated problems. Very professional and very nice man. Will ask for him whenever I call, even for my regular service. Very Happy with his work!!!