When my A/C went out on a Friday night, your repair man showed in a very timely manner. He was able to get my A/C running in a timely manner. Your salesman showed up the next day and got me scheduled for a new unit in a couple of days.
It's bad when you are cooking and go to get water out of the faucet and there is none. I called Service Today, they answered promptly and said there would be a tech in route to my residence as soon as he finished another job.